Contact Us

We'd love to hear from you! Whether you have a question about our products, need help with an order, or just want to share your feedback, our team is here to help.

Get in Touch

Customer Support

Email

Phone

Hours

Monday - Friday, 9:00 AM - 6:00 PM (EST)

Live Chat

Available on our website during business hours

Response Time: We aim to respond to all inquiries within 24 hours during business days.

Department-Specific Contacts

Department Email Purpose
General Inquiries General questions
Order Support Order status, modifications
Returns & Refunds Return requests, refund inquiries
Exchanges Product exchanges
Shipping Shipping questions, tracking issues
Privacy & Legal GDPR requests, legal matters
Partnerships Business collaborations

Our Address

Fortunavita

Room 1401, Unit 1, Building 6, Duhui Center
Luoyang Town, Taishun County, Wenzhou City
Zhejiang Province, China

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Before reaching out, you might find your answer in our FAQ page.