Privacy Policy

Last Updated: January 1, 2025

Fortunavita ("we," "us," or "our") operates the website fortunavita.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site.

Information We Collect

Personal Information

When you make a purchase or attempt to make a purchase, we collect:

  • Full name
  • Email address
  • Shipping address
  • Billing address
  • Phone number
  • Payment information (credit card numbers, etc.)

Automatically Collected Information

When you visit our Site, we automatically collect:

  • IP address
  • Browser type and version
  • Operating system
  • Referring URLs
  • Pages viewed and time spent on pages
  • Device information

How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Communicate with you about your order status
  • Send you marketing communications (with your consent)
  • Improve our website and customer service
  • Prevent fraud and enhance security
  • Comply with legal obligations

Cookies and Tracking Technologies

What Are Cookies?

Cookies are small data files stored on your device when you visit our website. They help us provide you with a better experience.

Types of Cookies We Use

Cookie Type Purpose Duration
Essential Cookies Necessary for website functionality Session
Analytics Cookies Help us understand how visitors use our site Up to 2 years
Marketing Cookies Used to deliver relevant advertisements Up to 1 year
Preference Cookies Remember your settings and preferences Up to 1 year

Cookie Consent (GDPR Compliance)

For European Union (EU) Visitors:

In compliance with the General Data Protection Regulation (GDPR), we will:

  • Request your explicit consent before placing non-essential cookies
  • Allow you to withdraw consent at any time
  • Provide clear information about how cookies are used

You can manage your cookie preferences at any time by clicking the "Cookie Settings" link in our website footer or by adjusting your browser settings.

How to Control Cookies

You can control and/or delete cookies as you wish. You can:

  • Delete all cookies already on your computer
  • Set your browser to prevent cookies from being placed
  • Opt-out of marketing cookies

Note: Blocking essential cookies may impact your ability to use certain features of our Site.

Data Sharing and Disclosure

We may share your information with:

  • Service Providers: Payment processors, shipping carriers, email service providers
  • Business Partners: Only with your explicit consent
  • Legal Requirements: When required by law or to protect our rights

We do NOT sell your personal information to third parties.

Data Security

We implement appropriate security measures to protect your personal information, including:

  • SSL/TLS encryption for data transmission
  • Secure payment processing through trusted providers
  • Regular security audits
  • Access controls and authentication

Your Rights (GDPR)

If you are a resident of the European Union, you have the right to:

  • Access: Request a copy of your personal data
  • Rectification: Request correction of inaccurate data
  • Erasure: Request deletion of your personal data ("Right to be Forgotten")
  • Restriction: Request limitation of processing
  • Portability: Request transfer of your data
  • Objection: Object to processing of your data
  • Withdraw Consent: Withdraw previously given consent at any time

To exercise these rights, contact us at:

Your Rights (CCPA - California Residents)

If you are a California resident, you have the right to:

  • Know what personal information is collected
  • Know whether your personal information is sold or disclosed
  • Opt-out of the sale of personal information
  • Access your personal information
  • Request deletion of your personal information
  • Non-discrimination for exercising your rights

Data Retention

We retain your personal data only for as long as necessary to:

  • Fulfill the purposes for which it was collected
  • Comply with legal obligations
  • Resolve disputes
  • Enforce our agreements

Typically, order-related data is retained for 7 years for tax and legal purposes.

Children's Privacy

Our Site is not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to read their privacy policies.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email:

Address: Room 1401, Unit 1, Building 6, Duhui Center, Luoyang Town, Taishun County, Wenzhou City, Zhejiang Province, China

Phone:

Data Protection Officer (DPO):

Privacy Team